Terms & Conditions
Auscarts racing Terms and conditions
All drivers must be at Auscarts 40 minutes prior to their race start time for registration, breathalysing, group assessment, and their briefing before the race.
- Failure to arrive on time may result in a reduction of karting time / or missed race session
Auscarts reserves the right to cancel your booking and your deposit will not be refunded or transferred to another date.
MEDICAL/PRIOR INJURIES:
- Medical conditions such as epilepsy, heart conditions, pregnancy, head, back or neck injuries, we recommend you DO NOT go kart. You are required to have medical consent from your doctor to partake in this activity.
- Historically these medical conditions/injuries can be aggravated further and increases risk of increased injury.
- Please bring any concerns in regard to any medical conditions or prior injuries to Auscarts staff that they should be aware of.
- We may decline your go kart ride for OH&S reasons.
DEPOSIT POLICY:
- If you are booking a race session or casual race, a 50% deposit will be required within 5 business working days of placing your reservation. if you booking is within two weeks a 50 % deposit will be due within 24 hours to secure your booking.
- If you are booking is within the next 10 days, your deposit is due immediately.
- Due to the extreme popularity of the venue, we reserve the right to cancel your booking and accept other bookings if the deposit has not been paid by the deposit due date.
FINAL PAYMENT POLICY:
- Cash, Visa, Mastercard, AMEX (there is a surcharge on AMEX)
Refunds will not be given to patrons who blow over 0.00BAC.
PAYMENT IS DUE ON THE RACE DAY BEFORE COMMENCEMENT OF RACING. It is expected that the race organiser presents themselves to the reception area to organise payment. We do not split bills.
FINAL NUMBERS:
- Final numbers will need to be confirmed 7 business days prior to your function date.
- If the number of drivers confirmed for your casual driving or race format do not show up on the day, you will still need to pay for the number of participants for your chosen race format that has been confirmed
- If numbers increase or decrease, final numbers need to be confirmed 7 business days prior to the event
- Refunds will not be given if less drivers show up on the day as you have booked out the time of the track
CANCELLATIONS:
- All cancellations must be notified in writing at least 28 business working days before the race date.
- Failure to do so will result in no refund being provided.
- If you pay your deposit and do not show up on race day Auscarts reserves the right to charge you the full remainder of the balance owing.
Auscarts does not invoice clients unless approved prior to booking through the Auscarts office – This email address is being protected from spambots. You need JavaScript enabled to view it.
REFUNDS:
Refunds will not be given for the following reasons:
-Refunds will not be given to patrons who blow over 0.00BAC.
-Participants identified by staff as potential hazards to themselves or others on the track
- Participants engaging in or instigating any misconduct, harassment, or abusive behaviour towards staff or other guests on the premises
- Alteration of preference or dissatisfaction with the experience
- Late arrival or non-attendance for the booking session
- Failure to participate without sufficient notice
- Failure to show for session
We aim to ensure an enjoyable experience at Auscarts, however occasionally technology malfunctions or delays in our teams schedule may occur (such as lap timing or system failure). Unfortunately, we do not offer compensation or refunds for any inconvenience of costs incurred due to these delays.
BOOKINGS ONLINE:
- Bookings online through www.auscarts.com.au or social platforms will be subject to be paid in full on checkout and may endorse a credit card/ booking platform fee
- All details and amounts will be specified on checkout before final transaction
- All bookings purchased online are non-refundable.
- All bookings can be re-scheduled once, and must be completed at least 5 days prior to race date.
- If you purchase more then 1 x 15 minutes ride , these rides are non refundable due to change of mind.
- Refunds will not be given for exchange of change of mind or if you blow over 0.00BAC in accordance with Auscarts terms and Refunds will not be given if drivers are taken off track due to unsafe driving practices or not following instructions by the track Marshalls.
SHOPIFY Terms and conditions 2025-2026BLACK FRIDAY SALE - TERMS AND CONDITIONS
- Validity Period:
This Black Friday Sales offer is valid for use Only Monday’s , Tuesday’s and Wednesdays in the month of January to February 2026. Time between 9:30am – 10pm.
- Non- Extendable
The Black Friday offer is strictly valid with the date and time specified in the terms and conditions. These vouchers cannot be extended under any circumstances.
The consumer has agreed on the terms and conditions of purchase.
- Non – Transferrable
The offer is only valid for the original purchaser and is not transferrable unless otherwise stated.
- No Combination offers
This Black Friday promotion cannot be used in conjunction with any other offers, discounts, vouchers or promotions.
- Booking requirements
Customers to contact Auscarts on email - This email address is being protected from spambots. You need JavaScript enabled to view it. or phone : 0396466015 to book in a time and date in January - February only Monday to Wednesday.
- No Cash Value
The offer is not redeemable for cash and no credit or change will be provided.
- Management rights
Management reserves the right to amend, refuse or cancel the promotion in the event or misuse or unforeseen circumstances.
ALCOHOL:
- ESTELLE & CO P/L ACN - 130865968 AS TRUSTEE FOR ESTELLE TRUST ABN - 88791889123 T/A AUSCART RACING policy on liquor is ZERO B.A.C
- Any participants who do not obey these regulations will not be allowed to race
- Your blood alcohol level must zero (0.00)
- All drivers will be required to be breath tested to determine their eligibility to drive and given a wristband
- Alcohol will not be served before racing
- If drivers are intoxicated on the race day, NO REFUNDS will be given and the minimum number format drivers will be charged.
- Once participants have completed driving, patrons will be allowed to have alcohol and a staff member will remove wristband
UNFORESEEN WEATHER CONDITIONS:
- In the event of unforeseen weather conditions or business disturbances, refunds will not be provided
- Instead, the booking will be transferred to another day.
AGE REQUIERMENTS:
- Patrons need to be a minimum of 13 years of age.
- All minors between the ages of 13 to 18 will need a parent or guardian to read and sign the minor indemnity form.
- A minor will always need to be accompanied by a parent or guardian and onsite at Auscarts at all times
- Minors under the age of 13 are not allowed to drive as they are not covered under Auscarts Public Liability.
- Please bring a Government issued ID for any driver that is over the age of 18. This may be required as proof of identity.
- Please proceed to www.auscarts.com.au to download the minor indemnity form
HEIGHT REQUIREMENTS:
- Patrons need to be a minimum of 143cm tall to be able to drive safely and reach the pedals
- This is subject to the patron being able to fit into the kart safely and able to drive in accordance with Auscarts Safety Rules and Regulations
- Inner seats are available on site for small frame people
WEIGHT REQUIREMENTS:
- Karts can safely hold drivers up to 145kg. This will be subject to correct and safe fitting into the karts
- If you are concerned you will not be able to safely fit into a kart, please visit 50 Salmon Street, Port Melbourne for fitting and driver evaluation
CLOTHING REQUIREMENTS:
- Comfortable clothing, flat closed toe shoes and requirements to be worn
- Loose clothing, scarved, head wear,/wraps (Balaclavas are available to purchase) thongs, sandals, and high heels will not be allowed – skirts, dresses and loose pants are not recommended
- No tight jewellery is to be worn around neck
- Helmets and hairnets are provided by ESTELLE & CO P/L ACN - 130865968
THIS INFORMATION IS UP TO DATE AT THE TIME OF PRINTING. IT IS SUBJECT TO CHANGE WITHOUT NOTCE.
Thank you for choosing Auscarts Racing Melbourne for your upcoming event. Our team look forward to
hosting you and creating new memories!
You agree to our terms outlined and disclaimers may be amended from time to time.
